Privacy Policy

Studio Timor is operated by N.H.D. Weistra and I.C. Beelen, Timorstraat 44, Groningen, the Netherlands. Privacy questions: info@studiotimor.nl.

For a direct booking we may process your name, email address, phone number, stay dates, number of guests, booking reference, payment status and correspondence. Our hosting environment may process technical data such as IP address and browser information for security and technical operation.

We use personal data to check availability, create and perform the booking agreement, communicate about payment, arrival and stay (where useful also by phone or WhatsApp), keep our administration, handle questions or complaints, and protect the accommodation and website. The legal basis is, depending on the purpose, steps before or performance of a contract, a legal obligation, or our legitimate interest in security and proper operation.

Direct online payments are processed through Stripe. To process and administer the payment, we handle information such as the booking reference, amount due, currency and payment status. Stripe processes the payment details required for the chosen payment method. Studio Timor does not receive full card details.

Security cameras may be present around the entrance and premises of Studio Timor. There are no cameras in the private guest accommodation. Images are used only for security, incident prevention or investigation, and protection of people and property, and are retained no longer than necessary.

We share personal data only when necessary for our service or when legally required, for example with hosting and email providers, Stripe as our payment service provider, our bank, and accounting or technical service providers. We do not sell personal data.

We keep data no longer than necessary. Data forming part of financial or tax records may be retained for the applicable statutory period. Other booking and communication data is deleted or anonymised when no longer needed for the stay, service, disputes or administration.

Booking confirmations, payment information and practical stay messages are service emails. We do not automatically use your email address for newsletters or promotions. Marketing requires separate consent and must be easy to unsubscribe from.

The website uses functional and technically necessary cookies. We also use Google Analytics 4 to understand how the website is used, including page views, sessions, interactions, approximate location and browser/device information. For visitors in the EEA, analytics storage is denied by default and is only enabled after consent via our cookie banner. Consent is managed through Complianz and Google Consent Mode, and you can change your choice later via the cookie settings. Google Analytics 4 does not log or store individual IP addresses for users in the EEA, Switzerland and the United Kingdom.

We also use Contentsquare for behavioural analytics, including heatmaps and session replays. Contentsquare is only loaded after you have consented to statistics cookies. Text entered into input fields is masked by Contentsquare by default and is not collected as readable input. You can withdraw your consent at any time via the cookie settings.

You may request access, correction, deletion, restriction or portability of personal data and, in certain cases, object to processing. Contact info@studiotimor.nl. You may also lodge a complaint with the Dutch Data Protection Authority.

The current version is always published here. Last updated: 18 August 2026.