Booking Terms

Studio Timor is operated by N.H.D. Weistra and I.C. Beelen, Timorstraat 44, Groningen, the Netherlands. Contact: info@studiotimor.nl. The studio is a fully private guest accommodation for a maximum of two people.

During the online payment process, the selected dates may be temporarily held for you. The booking becomes final once the payment has been successfully processed through the selected online payment method and you receive the final confirmation from Studio Timor. If the payment is not completed or fails, the temporary hold may automatically expire and the dates become available again.

The total price shown during booking and in the confirmation is leading and includes the displayed accommodation costs and mandatory additional charges. Direct online payments are securely processed by the selected payment provider. The available payment methods are shown during checkout. Optional extras are charged only when agreed separately.

A final direct booking can be cancelled free of charge until 7 days before the scheduled arrival date. For cancellation less than 7 days before arrival, in principle 100% of the booking amount is due. No-show or early departure does not automatically entitle you to a refund. A written individual agreement takes precedence.

The statutory 14-day cooling-off period does not apply to accommodation booked for a specific date or period. The cancellation policy above therefore applies once the booking is final.

A request to change stay dates is only final after written confirmation from Studio Timor. A price difference or changed availability may apply.

If we cannot provide the stay due to a circumstance on our side, we will inform you as soon as possible and refund the amount for the accommodation we cannot provide. Where reasonable we will help think about alternatives, but replacement accommodation is not guaranteed.

Standard check-in is from 15:00 and check-out is by 11:00 unless agreed otherwise. Check-in is generally self-service via the key safe.

The booker is responsible for themselves and accompanying guests and for careful use of the studio, garden, parking and optional facilities. The House Rules form part of these terms. Damage or defects should be reported as soon as possible.

Circumstances outside our reasonable control may affect the stay. We will then seek a reasonable solution while respecting the guest’s statutory rights.

Please report a problem during the stay as soon as possible so we have a chance to resolve it. Complaints can also be emailed to info@studiotimor.nl. We aim to provide a substantive response within 14 days.

Dutch law applies to direct bookings. Mandatory consumer rights remain unaffected. If one provision is invalid, the remaining provisions remain in force. Last updated: 18 August 2026.